Please note the we are moving to our new site (click name -->)Vivid Wine(<-- click name) where you can buy your favourite wines online - TY!
Wine And Drinks Delivery Only Within Mainland UK:
Capital Drinks currently ship our wine and drinks using reliable courier companies to only mainland UK reaching you within 5 working days between 7.30am to 5.30pm. Some wines can take longer than 5 days for delivery and in such case this information is provided on the wine profile.
Recieving The Wine:
There must be someone at the address you wish to send the wine to in order to sign for the wine and it is your responsibility to ensure they are 18 years or above. The wine cannot be left unattended.
Areas We Do Not Deliver To:
- N. Ireland
- Isle Of Man
- Channel Islands
- Isles of Scilly
- Scottish Islands
- Scottish Highlands
- Isle Of Wight
- PO Box Addresses
- And All Small Surrounding UK Islands
Sending Wine To Someone In The UK:
If you do not live in mainland UK you can still sign up as a customer and send goods to anyone with a UK mainland address.
Sending Drinks To A Work Place:
We understand that you may provide a work address as your shipping address but in some circumstances the courier company can only leave the parcel at reception and therefore in the circustance that the parcel goes missing at your work place or you are not informed of your delivery of good, you are fully responsible for any loses as Capital Drinks accepts no liabilty.
Requesting For Your Goods To Be Left With A Neighbour:
We accept these requests on a case by case review and we have the right to refuse such requests. However if we allow you to give such instructions, you agree to accept all risks and costs associated with any breakages or loses after delivery.
Our Wine Shipping Costs:
The shipping cost that we will charge you is based on delivery to UK mainland and is a flat rate of £8.99:
|UK Delivery Within 5 Working Days, Mon - Fri, Subject To Stock|
|Number Of Wine Bottle(s)||Cost Of Shipping Wine|
|0+||£8.99 Flat Rate|
Also note that the above wine shipping costs are based on delivery to a single address and there are additional costs if you wish to send goods to multiple destinations.
Tracking Shipment & Wine Delivery Attempts:
When you place your order you we will provide you with a tracking number and our couriers website address where you can see the progress of your wine delivery.
Our couriers will attempt to deliver you wine a maximum of 2 times, carding you on each attempt notifying you of a failed delivery. If they are unable to reach you twice the goods will then be held at a local depot near you for 5 days where you will be able to go and collect from. If you have not collected the wine within 5 days then the wine will be returned to us in London where it is your responsibilty to collect the goods and the delivery charge is non-refundable. In this circumstance that the wine is returned to us if you did not collect the items from our courier then you will be charged or have the amount of £8.99 deducted from your total as this is the charge our couriers will deduct from us for returned goods.
There is the possibilty for additional attempts but these you must pay for while the goods are still at your local depot.
Wine Out Of Stock:
In the case that goods become unavailable we will contact you immediately and let you know when we will be having the product in stock again. You may either select a different product, cancel the order or have the rest of your order shipped instead. Note your account will not be billed unless we have the goods in stock.