Capital Drinks
My Account  |  View Basket  |  Checkout   
  Home » Frequently Asked Questions
WINE & DRINKS
Fine Wine-> (179)
Premium Wine-> (687)
Premium Basic Wine-> (377)
Basic Wines-> (72)
Lighter Alcohol Wines (51)
Fairtrade Wine (4)
Organic & Biodynamic Wine (34)
Champagne-> (96)
Sparkling Wines-> (188)
Sweet Wines-> (120)
Port-> (70)
Sherry-> (38)
Madeira (5)
Marsala Wine (1)
Spirits-> (493)
Liqueurs-> (226)
Premium Gourmet Oil (6)
Fine Gourmet Vinegar (7)
Discontinued Drinks History (16)
WHAT'S NEW? more
 Echo Falls Chardonnay, California 07/08 / 75cl / 13.5%
Echo Falls Chardonnay, California 07/08 / 75cl / 13.5%

Add to Cart £8.46
Echo Falls a fast growing UK brand presents to you this Chardonnay wine wi... read more.
QUICK SEARCH
 
Use keywords to find the product you are looking for.
Advanced Search
INFORMATION
About Us
Secure Shopping
Shipping & Returns
Privacy Policy
Payments
FAQ
Terms & Conditions
Price List
Contact Us
Site Map
Product Listing
Currency Converter
 wine, chamapagne, spirits
Frequently Asked Questions
How Can I Be Sure Your Site Is Secure?

Our site is secure using an 128 bit Aplha SSL certificate. This will ensure that your information is never intercepted by any third party for the use of criminal use or malice.

If you would to know more about our security online please click the THAWTE SSL certificate information link: ABOUT SSL CERTIFICATES

Are My Personal Details Assured?

Yes your personal details are secure and will never be revealed to any third party in accordance to The Data Protection Act 1998.

Can I Request For My Parcel To Be Left Unattended If I Am Not In?

Unfortunately this is not possible since all parcels must be signed for by an adult over the age of 18. In the case that you are not available to accept the goods the courier company will try once more. Please read out shipping details and our terms and conditions for more information.

Can I Pay For My Wine And Drinks Using Paypal?

Yes you can pay using Paypal in two ways. You can use our card form on checkout and your transaction will be processed directly by Paypal on our site. Alternatively if you wish to pay using the Paypal site then on checkout when presented with the payment options select Paypal Express. You must have a Paypal account to be able to make Payment on their site.

Can I Place An Order By Phone?

Yes you can order your wine and any other products over the phone by calling during office ours to 0208 547 2663 or alternatively you can email us at support@capitaldrinks.com

I have forgotten my password, what shall I do?

You can retrieve your password at the login or on checkout by clicking on the forgotten my password link and an email will be sent to you with your password

Can I Pay For My Order By Cheque?

Yes - on checkout choose the option to pay by cheque. Please note that goods will only be dispatched once your cheque is cleared

Is It Possible To Send My Order To Another Address?

Yes on checkout currently you may send your order to any address within the UK. Any attempt to send an order ouside of the UK will result in the order being cancelled

How Can I Send A Message With My Gift?

On checkout you can addadditional instruction about your order including any message that you wish to send

Is It Possible To Send My Order In A Gift Wrap?

Unfortunately this is not possbile due to our carriage terms & conditions and the increased likelihood of fancy decorations being damaged

How Much Does Shipping Cost?

Please see our UK delivery rates table, click here

Do You Ship Out Of The UK?

At present we have only opened business for delivery within the UK, however we do hope to open up our business to other international destinations such as the USA. In the meantime you are free to place and order from outside of the country for delivery within the UK

How Quickly Will My Order Arrive?

We hope to get your order dispatched within 5 working days if not earlier unless the item(s) are out of stock in which case we will contact you and advise you on when we expect to get the goods to you or suggest an alternative

Do I Have To Order A Minimum Quantity?

The beauty of our service is that we are happy to delivery one bottle and up-to how ever many you want

What Should I Do If My Parcel Is Damaged On Devilery?

Out of the many parcels we send out it is possible for a tiny percentage to get damaged in transit. If this occurs please refuse the parcel on delivery as it will be sent back to us or sign for the goods as arrived damaged and we will send out a replacement. If the damage becomes apparent once the parcel is opened you must take photograph and email them to us immediately and we will send out a replacement.

What If I Need To Return My Goods

All items purchased are subject to our terms and conditions. In any case if you require to return your goods you must first contact us giving the reason and only then we will advise whether returning an item for your reason is within covered by our terms and conditions. Any goods returned without informing us first may result in non-refundable expenses or additional costs to you.
Continue
VIEW BASKET more
0 items
BESTSELLERS
01.Bodegas Hidalgo Pedro Ximenez Viejo NV / 750ml / 17%
02.Vendange White Zinfandel, California 07/08 / 75cl / 11%
03.Lamberti Pinot Grigio Delle Venezie Blush / 07/08 / 750ml / 12.5
04.Bacardi Berry / 70cl / 32%
05.Casa de Piedra Cabernet Sauvignon 2005/6 / 750ml / 13.5%
06.Ceretto Moscato d'Asti Vignaioli 07/08 / 750ml / 5.5%
07.Passito di Pantelleria, Vigna della Fotezza, Scirafi 2003/06
08.Dos Hermanos Fairtrade Sauvignon Blanc, Curico Valley / 75cl
09.Marquis de la Tour Rose Brut NV / 750ml / 12%
10.Pinot Grigio Cuvee Rose Brut Sant Orsola NV / 75cl / 11.5%
PROMOTIONS more
 VillaRadiosa Pinot Grigio Veneto / 75cl / 12%
VillaRadiosa Pinot Grigio Veneto / 75cl / 12%

This pinot grigio wine has a pale delicate yellow colour.  The bouque... read more.
£7.46
Add to Cart £4.00
REVIEWS more
There are currently no product reviews

Copyright © 2010 Capital Drinks
Online retailer of fine wine, mainstream wine, champagne, sparkling wine, port, sherry, madeira, alcoholic spirits and liqueurs.
Capital Drinks is a brand name of Narang Empire. Ltd
Address:Unit 6, Southall Enterprise Centre, Bridge Road, Southall, London, Middlesex. UB2 4AE
Tel:+44(0)2085742663 - E:support@capitaldrinks.com
Acceptance Mark Buy wine with UK Cheques and UK/CA/USA Money Orders SSL Certificate

Drink Sensibly